But when I hit the "finish" button it cycles and cycle until I get an error: And I end up getting a 502 Bad Gateway error when submitting the form (a time out that I have traced back to the FTP connectivity) I enter my credentials and I get the green check mark, I am also able to manually type in a path through from jotform and it creates those folders automatically into my FTP server (i see them created). I have followed these steps, but am not able to see the actual directory of my FTP, I just see an arrow circle like its trying to load the directory and then it will finally say the directory is empty. The default path goes this way: Main Folder > Submissions Folder > Subfolder for Form Submissions. You can choose which file upload field to save if you have multiple of this in the form. If you have a file upload field in your form, and if you wish to send the uploads to the FTP. Select the upload fields to send to your server.Uncheck this if you want to save the file uploads only.
JOTFORM FILE UPLOAD PDF
If you wish to send the primary/default PDF document of your form to the FTP. For this option, the integration selects the Submission ID by default, but it supports the following fields: Name, Email, Short Text, Dropdown, and Single Choice fields.
Uncheck this option if you want to save the file uploads and PDF to the main folder. If you want to create a subfolder for each form submission.
Create a subfolder for each submission.If you haven’t created the folder yet, you can type it in and let the integration create it for you upon receiving your first submission in the form. This folder will be the main submission folder of the integration.
On the next screen, you’ll get the following options.If your hosting provider says so, you would need to check FTP connection is passive.